Case Study

DevOps Implementation at ShopCart Inc.

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Deployment Frequency

Lead Time for Changes

System Availabilty



Faster Time-to-Market

New features delivered in days instead of weeks.



Increased Stability

Blue-green deployments and monitoring reduced downtime.



Cost Savings

Efficient use of AWS resources through automated provisioning and autoscaling.



Improved Collaboration

Devs and Ops worked together via shared pipelines and tools.

Client Overview

ShopCart Inc. is a fast-growing e-commerce company specializing in electronics and home appliances. The company experienced frequent downtimes during peak sales, long release cycles, and a high number of production issues. To enhance system reliability, reduce time-to-market, and improve collaboration across teams, ShopCart decided to implement DevOps.

Company: ShopCart Inc.
Industry: E-commerce

Company Size: 500+ employees

Location: New York, USA

Challenges

FinSmart Solutions was facing significant delays and quality issues in delivering updates to its SmartBank platform due to:

Manual Deployment

High human error rate and inconsistent environments.

Siloed Teams

Lack of communication between development, QA, and operations.

Lengthy Release Cycles

Releases were done quarterly, delaying new features

Monitoring Gaps

Issues often discovered by customers before internal alerts.

Scalability Issues

Infrastructure could not handle sudden traffic spikes.

Solution Design

CI/CD Pipeline Implementation

Integrated automated builds and tests in Jenkins.
Built Docker images for each service and pushed to Amazon ECR.
Configured Kubernetes clusters on AWS EKS.
Used Helm charts for templating deployment configurations.

Infrastructure as Code (IaC)

Implemented Terraform scripts to create VPCs, EC2 instances, RDS, and EKS clusters. Ansible was used to configure servers post-deployment (e.g., installing monitoring agents).

Automated Testing and QA Integration

Tests were integrated into the CI/CD process, ensuring builds were promoted only after passing all test stages.

Monitoring & Logging

Set up alerts for latency, CPU/memory thresholds, and error rates. Dashboards were shared with stakeholders for transparency.

Results & Impact

Metric	Before DevOps	After Implementation
Deployment Frequency	Quarterly	Weekly
Lead Time for Changes	3 – 4 weeks	1 – 2 Days
Mean Time to Recovery (MTTR)	6 hours	45 minutes
Change Failure Rate	40%	10%
System Availability	97%	99.95%

Technologies

DevOps Toolchain

GitHub, Jenkins, Docker, Kubernetes

Monitoring & Logging Tools

Prometheus, Grafana, ELK Stack, AWS CloudWatch

QA and Testing Tools

JUnit & Selenium, Postman & Newman

Conclusion

ShopCart Inc.’s DevOps journey transformed its development and operations processes. The transition not only improved system performance but also aligned technology goals with business objectives. The success of this project is now being used as a blueprint for other internal teams and products within the organization.

Partnering with Techzooni’s DevOps team was a total game-changer for us at ShopCart Inc. Before the shift, we were constantly battling downtime during big sales events, and pushing out new features felt like a marathon. Since implementing DevOps, not only have we drastically reduced production issues, but our release cycles are way faster, and our teams collaborate more smoothly than ever. It’s made a huge difference in how we deliver value to our customers — and we’re just getting started!

Team ShopCart Inc.